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We stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, you may return it to us for inspection.
Here's a list of the payment methods we accept for purchase and renewal:
We offer FREE shipping with every purchase.
We build all of our pearl jewelry by hand, to order. Processing times for most of our items are 1-3 Business Days.
We will notify you immediately if an unforeseen delay occurs and begin making alternative shipping arrangements to ensure your pearls arrive on time.
Please Note: International packages that are refused by the buyer or are declared undeliverable will incur a return shipping fee and a re-import fee that will be deducted from your final refund, along with the original cost of shipping.
Our Returns/Exchange Policy
We allow for returns or exchanges on items within 60 days of purchase. You are eligible for an exchange or a full refund via your original payment method for items that qualify. Items must be in their original condition, and the return must arrive within 60 days of the original order date.
No, you do not need to register for an account to place an order. You can use the 'Guest Checkout' as a casual user.
If you'd like to keep track of your orders and save your details, you might consider creating an account for convenience.